Exceptions in Administrative Process capability delivery pattern modelled using Capability Driven Development (CDD) methodology. For more info on CDD see http://caas-project.eu/getting-started/. Many administrative processes are designed to handle a normal flow of events. However, exceptions are frequently observed. Exception handling takes away substantial amount of time for employees. The problem is to provide an exception handling solution reducing the amount of paperwork and ensuring compliance with process requirements at the same time