Analyze Case Handling Policy capability delivery pattern
Jānis Grabis

Analyze Case Handling Policy capability delivery pattern modelled using Capability Driven Development (CDD) methodology. For more info on CDD see http://caas-project.eu/getting-started/. The customer executes an activity, which then throws an exception that cannot be remedied automatically. The BSP has to analyze the case handling policy in order to decide whether the customer or BSP has to remedy the case (routing decision).


Date
26.07.2016.
Keywords
CDD, Business Process Outsourcing
Hyperlink
http://patterns.caas-project.eu/patterns/analyze-case-handling-policy
  • Data type
    Model
  • Department
    • (12113) Department of management information technology
  • Field of research
    2. Engineering and technology
  • Sub-field of research
    2.2 Electrical engineering, Electronic engineering, Information and communication engineering
  • Project
    CaaS - Spējas kā pakalpojumi digitālajos uzņēmumos
  • Data indexed
    • Dati nav indekseti
  • ID: 133
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