Incident Reallocation capability delivery pattern
Jānis Grabis

Incident Reallocation capability delivery pattern modelled using Capability Driven Development (CDD) methodology. For more info on CDD see http://caas-project.eu/getting-started/. To reallocate the incident to the right responsible or pass to the next level of support if the incident is not solved after one stakeholder tries.


Date
27.07.2016.
Keywords
CDD, Project Management Office, Incident, Support level
Hyperlink
http://patterns.caas-project.eu/patterns/incident-reallocation
  • Data type
    Model
  • Department
    • (12113) Department of management information technology
  • Field of research
    2. Engineering and technology
  • Sub-field of research
    2.2 Electrical engineering, Electronic engineering, Information and communication engineering
  • Project
    CaaS - Spējas kā pakalpojumi digitālajos uzņēmumos
  • Data indexed
    • Dati nav indekseti
  • ID: 137
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