Understanding the Problems of Requirements Elicitation Process: A Human Perspective

2009
Dace Apšvalka, Madara Doniņa, Mārīte Kirikova

Issues about requirements elicitation have been an ongoing problem area since the very earliest days of computing. However, incorrect requirements, misunderstood requirements, and many other requirement problems are still present in systems development projects. The purpose of this chapter is to look at the causes of problems in requirement elicitation process. We will look at these problems from the human perspective, trying to understand the role of human cognitive, emotional, motivational, and social processes. Our goal is to understand the aspects which should be taken into consideration when choosing requirement elicitation approaches and methods.

Keywords
problems of requirements, elicitation process, human perspective, Information Systems Development
DOI
10.1007/978-0-387-68772-8_17

Apšvalka, D., Doniņa, M., Kirikova, M. Understanding the Problems of Requirements Elicitation Process: A Human Perspective. In: Information Systems Development: Challenges in Practice, Theory, and Education. Vol.1. New York: Springer, 2009. pp.211-224. ISBN 9780387304038. e-ISBN 9780387687728. Available from: doi:10.1007/978-0-387-68772-8_17

Publication language
English (en)