Application of Predictive Simulation in Development of Adaptive Workflows

Proceedings of the 2014 Winter Simulation Conference (WSC 2014) 2014
Jānis Grabis

Context aware workflows are adapted to changing circumstances to meet their execution performance requirements. Adaptation can be performed reactively or proactively. Predictive or runtime simulation can be used to adapt workflows proactively. This paper proposes an approach for using the predictive simulation in improving efficiency of customer service workflows. The predictive simulation is invoked during the workflow execution to evaluate expected workflow performance in the current context and to adapt workflow ...

Keywords
Simulation
DOI
10.1109/WSC.2014.7019959
Hyperlink
http://dl.acm.org/citation.cfm?id=2693980&CFID=617155987&CFTOKEN=74960026

Grabis, J. Application of Predictive Simulation in Development of Adaptive Workflows. In: Proceedings of the 2014 Winter Simulation Conference (WSC 2014), United States of America, Savannah, 7-10 December, 2014. Piscataway: IEEE Press, 2014, pp.996-1004. ISBN 978-1-4799-7484-9. e-ISBN 978-1-4799-7486-3. Available from: doi:10.1109/WSC.2014.7019959

Publication language
English (en)