Definition of Metrics for Work Efficiency Monitoring Based on Multi-System Usage Behaviour Analysis
17th Iberian Conference on Information Systems and Technologies (CISTI 2022): Proceedings
2022
Oksana Ņikiforova,
Vitālijs Zabiņako,
Pāvels Garkalns,
Jurijs Korņijenko,
Inta Volodko,
Ruslan Rizhko
This paper describes a workflow efficiency estimation solution with appropriate metrics that could be used to obtain mathematical evaluations of work activities of IT systems users. Such evaluations are of great importance in current World state where COVID pandemic forced many employees to transfer their work activities from the office to home environment. Managers and administration of organizations could use analysis of these metrics and patterns for optimizing their day-to-day workflows.
Keywords
work efficiency; work productivity; work efficiency metrics; behavioural patterns
DOI
10.23919/CISTI54924.2022.9820033
Hyperlink
https://ieeexplore.ieee.org/document/9820033
Ņikiforova, O., Zabiņako, V., Garkalns, P., Korņijenko, J., Volodko, I., Rizhko, R. Definition of Metrics for Work Efficiency Monitoring Based on Multi-System Usage Behaviour Analysis. In: 17th Iberian Conference on Information Systems and Technologies (CISTI 2022): Proceedings, Spain, Madrid, 22-25 June, 2022. Piscataway: IEEE, 2022, pp.1690-1695. ISBN 978-1-6654-9812-8. e-ISBN 978-9-8933-3436-2. ISSN 2166-0727. e-ISSN 2166-0727. Available from: doi:10.23919/CISTI54924.2022.9820033
Publication language
English (en)