The Impact of the COVID-19 Pandemic on Purchasing Priorities of Generation X and Y Consumers
The 26th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2022): Proceedings. Vol.1 2022
Karine Oganisjana, Konstantins Kozlovskis, Ieva Andersone

This paper presents the second part of the research conducted at Riga Technical University aimed to explore the impact of the COVID-19 pandemic on Generation X (Gen X) and Generation Y (Gen Y) consumer behavior and purchasing priorities. While the changes in consumer behavior have already been analyzed and published earlier [1], the changes in purchasing priorities which might have caused changes in consumer behavior, are going to be studied in this work. The choice of these two generations is not made randomly; on the contrary, it was an intentional selection among other consumers, as they make a very active and prominent part of buyers all over the world. The research methods used are comparative descriptive analysis, Chi-square test and qualitative content analysis of data collected in an electronic survey of respondents from Asia, Europe, and America. The findings show that statistically significant differences between the changes in purchasing priorities of both generations are found for: meat and dairy products, fruit & vegetables, non-alcoholic and alcoholic drinks, clothes & shoes, body care & cosmetics, entertainment (pay TV services, computer games, etc.) and transport. Altogether, purchasing priorities of Gen X consumers were impacted by the COVID-19 pandemic less than Gen Y consumers.


Keywords
purchasing priorities, consumer behavior, COVID19 pandemic, generation X, generation Y
DOI
10.54808/WMSCI2022.01.115
Hyperlink
https://www.iiis.org/DOI2022/MA202VG/

Oganisjana, K., Kozlovskis, K., Andersone, I. The Impact of the COVID-19 Pandemic on Purchasing Priorities of Generation X and Y Consumers. In: The 26th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2022): Proceedings. Vol.1, United States of America, Orlando, 12-15 July, 2022. Winter Garden: International Institute of Informatics and Systemics (IIIS), 2022, pp.115-120. ISBN 978-1-950492-64-0. ISSN 2771-0947. Available from: doi:10.54808/WMSCI2022.01.115

Publication language
English (en)
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