Outsourcing Quality Assessment Model for Logistics Companies

Daugavpils Universitātes Sociālo zinātņu fakultātes straptautisko zinātnisko konferenču rakstu krājums. 3.daļa: Ekonomikas aktualitātes 2021
Ilze Deksne, Rita Greitāne

As a result of the research, an outsourcing quality assessment model for logistics companies has been developed, based on quality indicators specific to the logistics industry. The structure of the model is based on the basic quality indicators of the logistics industry and is based on four basic groups of logistics quality - cost, time, product and quality. The developed model is applied in an existing logistics outsourcing company, as a result of which the company performs an assessment of the company's outsourcing quality. Based on the achieved results, it is possible to identify directions for improving the quality of outsourcing.

Keywords
ārpakalpojums, kvalitātes novērtēšana, loģistikas uzņēmums
Hyperlink
https://du.lv/wp-content/uploads/2022/11/SZF-krajums_III_Ekonomika_2021_tirraksts.pdf

Deksne, I., Greitāne, R. Outsourcing Quality Assessment Model for Logistics Companies. In: Daugavpils Universitātes Sociālo zinātņu fakultātes straptautisko zinātnisko konferenču rakstu krājums. 3.daļa: Ekonomikas aktualitātes, Latvia, Daugavpils, 9-10 October, 2020. Daugavpils: Daugavpils Universitātes akadēmiskais apgāds "Saule", 2021, pp.49-58. ISBN 978-9984-14-931-8. ISSN 2255-8853.

Publication language
Latvian (lv)