Incident Reallocation capability delivery pattern
Incident Reallocation capability delivery pattern modelled using Capability Driven Development (CDD) methodology. For more info on CDD see http://caas-project.eu/getting-started/. To reallocate the incident to the right responsible or pass to the next level of support if the incident is not solved after one stakeholder tries.
Pieteikuma datums
27.07.2016.
Atslēgas vārdi
CDD, Project Management Office, Incident, Support level
Hipersaite
http://patterns.caas-project.eu/patterns/incident-reallocation
