Contributing Factors and Trends in the Usage of IT Outsourcing in Manufacturing and Service Sectors

2020
Vipin K. Agrawal, Vijay K. Agrawal, Ngan N. Chau, Sherri Harms

The study projects long-term trends in the IT outsourcing in the manufacturing and service sectors of the United States. The findings suggest that the respondents perceive that there is approximately an equal usage of IT outsourcing in each of manufacturing and service sectors. Furthermore, the Desired Characteristics of Outsourcing – enabler of organisational flexibility, dynamics, and adaptability, redirection of resources, and increased control of operating costs – are positively related to the change in the requirement of IT outsourcing in the case of manufacturing. Meanwhile for the service sector, the Administrative Motivation for Outsourcing – lack of expertise, promising service offerings to subscribe, shrinkage in system life cycle – are positively associated with growth/no-growth in IT outsourcing.

Atslēgas vārdi
IT outsourcing, IT offshoring, IT Management and Strategy, Optimum Investment on IT Resources, Predictive Models Trends in IT outsourcing
DOI
10.7250/itms-2020-0003
Hipersaite
https://itms-journals.rtu.lv/article/view/itms-2020-0003

Agrawal, V., Agrawal, V., Chau, N., Harms, S. Contributing Factors and Trends in the Usage of IT Outsourcing in Manufacturing and Service Sectors. Information Technology and Management Science, 2020, Vol. 23, 17.-26. lpp. e-ISSN 2255-9094. Pieejams: doi:10.7250/itms-2020-0003

Publikācijas valoda
English (en)