Systematic Quality Improvement of the Study Programme: Quality Function Deployment

RTU 63rd International Scientific Conference on Economics and Entrepreneurship SCEE '2022 Proceedings 2022
Irina Degtjarjova, Inga Lapiņa, Daira Aramina, Jolanta Janauska, Jānis Pildavs, Jānis Mazais

Quality Function Deployment (QFD) is a well-known quality improvement and assessment methodology that can be applied in different fields, including higher education. The principle of continuous improvement refers to the study process and also relates to the initial analysis of the content of the study program and the systematic improvement process. The research aims to analyse and assess the Quality Function Deployment methodology application for the study program improvement, particularly focusing on the program quality assessment. Research methodology and results provide an opportunity to determine the high-priority skills, professional requirements and the significance of those study program components that create students’ opinions about the importance of learning outcomes according to the professional competence they need and expect. The research results show how QFD methodology can be used to assess and improve study programmes in higher education institutions and indicate the benefits of the methodology application.

Atslēgas vārdi
quality function deployment; quality improvement; study program quality; competences and learning outcomes
DOI
10.7250/scee.2022.004
Hipersaite
https://journals.rtu.lv/index.php/SCEE/article/view/scee.2022.004

Degtjarjova, I., Lapiņa, I., Aramina, D., Janauska, J., Pildavs, J., Mazais, J. Systematic Quality Improvement of the Study Programme: Quality Function Deployment. No: RTU 63rd International Scientific Conference on Economics and Entrepreneurship SCEE '2022 Proceedings, Latvija, Rīga, 13.-14. oktobris, 2022. Riga: RTU Press, 2022, 36.-48. lpp. e-ISSN 2661-5533. Pieejams: doi:10.7250/scee.2022.004

Publikācijas valoda
English (en)